Frequently Asked Questions
Answers to the questions we hear most.
Are all products genuine?
Yes. Every product on MobiGreen is 100% authentic and sourced from trusted global brands and authorised distributors.
How long does delivery take?
1–2 business days in Dubai and Sharjah, and 2–3 business days across the other emirates.
What payment methods can I use?
Cash on Delivery is available across the UAE. Card and wallet payments are coming soon.
Can I return a product?
Yes — you can return most items within 7 days of delivery. See our Returns & Refunds page for details.
Do products come with a warranty?
Most products include the official manufacturer warranty. Warranty details are shown on the product page.
How do I track my order?
Use the Track Order page or open My Orders in your account to see live status updates.